Booking Payment: Reservations made >60-days from arrival are split into two, with 50% due immediately in order to secure dates, and the remaining 50% due 60-days prior to your arrival date (at which time the reservation becomes nonrefundable). Please make final payment no later than (60-days prior to your arrival date) = . Reservation will be cancelled and all money forfeited if all payments are not received by then. Payments for reservations made within 60-days of arrival are due all at once and these reservations immediately become nonrefundable.
It is impossible for us to absolutely guarantee the availability of resources associated with our unit. In the past, we have experienced pool closures (for repairs), Kahaluu Beach Park closures, and even hurricanes. All of these are beyond our direct control and while we will make every effort to give advance notice of such events, you accept the risk that such events may occur leading up to, as well as during your stay. Should such unforeseen events occur, you agree you will still be bound by the refund policy stated above. It is your sole responsibility to purchase travel insurance to guard against such events, and by booking with us, you agree to release us from any and all liability should these unforeseen events arise.
A/C is charged separately ($10/night) due to the extremely high cost of electricity (4x mainland rates) in Hawaii. The A/C system is tied to a 4-hour timer and the thermostat is fixed at 73°F and not user adjustable. We do have wonderful trade winds being right by the beach and ceiling fans in each room so many guests never need A/C during their stay, but indoor temperatures can/will get hot during the summer months. Please refer to our A/C FAQ for more info.
Extra Fees: Please keep the unit reasonably tidy upon your departure. We have never needed to charge for extra cleaning in the past but reserve the right to do so under extreme conditions. If extra cleaning is required, it will be charged at the rate of $35/hr. Please do not bring sand into the unit. Excessive sand will result in an extra $100 cleanup fee. Lost keys are charged at $35/key.